Cookie Policy
Doctile · doctile.lv and doctile.eu · Approved and effective from June 5, 2026
This Cookie Policy explains how SIA “Doctile” (hereinafter — “Doctile”, “We”) uses cookies and similar technologies on the websites doctile.lv and doctile.eu. It supplements our Privacy Policy and has been developed and approved in accordance with the Electronic Communications Law, which incorporates the provisions of Directive 2002/58/EC of the European Parliament and of the Council of 12 July 2002 concerning the processing of personal data and the protection of privacy in the electronic communications sector (hereinafter — the ePrivacy Directive), and Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter — GDPR).
1. What are cookies?
Cookies are small text files that a website stores in Your browser when You visit a page. They allow the website to remember Your actions and preferences (e.g., language, login status) or to gather information about how the site is used. Similar technologies include pixels, local storage (localStorage), web beacons, and device fingerprinting.
2. Consent principle
In accordance with the GDPR, the Electronic Communications Law, and the ePrivacy Directive, We automatically use only strictly necessary cookies. All other cookies (statistics, marketing) are activated only after Your explicit consent, given through our cookie consent panel (“cookie banner”).
You may change Your consent at any time by opening the consent panel (link in the footer: “Cookie settings”) or by deleting cookies in Your browser.
3. Cookie categories
We divide cookies into four categories according to their purpose:
3.1. Strictly necessary cookies
These cookies are necessary for providing the website’s core functions and cannot be disabled. They do not collect personal data for marketing purposes. Legal basis: legitimate interests (GDPR Article 6(1)(f) and an exception under the Electronic Communications Law).
3.2. Functional cookies
These remember Your choices (e.g., language, region) and improve the user experience. Legal basis: consent (GDPR Article 6(1)(a)).
3.3. Statistics / analytics cookies
These help Us understand how visitors use the site, which pages are most popular, and where errors occur. Data is anonymized or pseudonymized. Legal basis: consent (GDPR Article 6(1)(a)).
3.4. Marketing / advertising cookies
These allow measurement of marketing campaign effectiveness and display of relevant ads for Doctile services on other platforms (Facebook, Instagram). Legal basis: consent (GDPR Article 6(1)(a)).
4. Specific cookies we use
Below is a detailed list of all cookies used by Doctile or by Our partners through Our website:
| Cookie | Provider | Purpose | Duration | Category |
|---|---|---|---|---|
| doctile_session | Doctile (1st party) | Maintaining the user’s session after login | Session (until browser is closed) | Necessary |
| XSRF-TOKEN | Doctile (1st party) | Protection against CSRF attacks | 2 hours | Necessary |
| cookie_consent | Doctile (1st party) | Storing Your cookie consent choices | 12 months | Necessary |
| locale | Doctile (1st party) | Storing language preference (LV/EN) | 12 months | Functional |
| theme | Doctile (1st party) | Dark/light mode preference | 12 months | Functional |
| _ga | Google Analytics (Google Ireland Ltd.) | Distinguishes unique visitors (anonymized ID) | 2 years | Statistics |
| _ga_<container-id> | Google Analytics | Persisting session state for GA4 | 2 years | Statistics |
| _gid | Google Analytics | Distinguishes unique visitors within a 24h window | 24 hours | Statistics |
| _clck | Microsoft Clarity (Microsoft Ireland Operations Ltd.) | Distinguishes unique visitors (anonymized ID) | 12 months | Statistics |
| _clsk | Microsoft Clarity | Combines a session's page views into one recording | 1 day | Statistics |
| CLID, MUID | Microsoft Clarity / Microsoft Bing | Distinguishes visitors across sites using Clarity | 12 months | Statistics |
| _fbp | Meta Platforms (Meta Pixel) | Ad measurement and conversion attribution on Facebook/Instagram | 3 months | Marketing |
| fr | Meta Platforms | Delivering personalized ads on Facebook | 3 months | Marketing |
| _fbc | Meta Platforms | Click attribution from Facebook ads | 3 months | Marketing |
The specific names and durations of cookies may change over time as Google or Meta update their tools. You can see the current list in Your browser (DevTools → Application → Cookies).
5. Google Analytics 4 (GA4) — additional information
We use Google Analytics 4 to understand how visitors interact with our website. Security measures We have implemented:
- IP anonymization enabled (the last octet of the IP address is truncated).
- Data retention period reduced to 14 months (from GA4’s default of 14 months).
- User-ID sharing with Google advertising services disabled.
- GA4 operates only after explicit user consent.
More about Google Analytics privacy: https://policies.google.com/privacy
6. Microsoft Clarity — additional information
We use Microsoft Clarity to see how visitors use the website (clicks, scrolling, session recordings, heatmaps) and to find bugs and usability issues. Security measures:
- Clarity operates only after explicit user consent to statistics cookies.
- All page text and input fields are masked in recordings — the content of documents, invoices and other personal data is not sent to Microsoft.
- We do not link Clarity sessions to user accounts (sessions stay pseudonymous).
More about Microsoft privacy: https://privacy.microsoft.com/privacystatement
7. Meta Pixel (Facebook Pixel) — additional information
We use Meta Pixel to measure the effectiveness of our Facebook and Instagram ads and to build audiences for remarketing. Security measures:
- Meta Pixel operates only after explicit user consent.
- We do not collect or transmit sensitive data categories (health, financial, other sensitive content).
- We use Meta’s “Limited Data Use” settings where applicable.
More about Meta privacy: https://www.facebook.com/privacy/policy
8. How to manage cookies
You have several ways to control cookies:
- Our consent panel — can be opened at any time via the “Cookie settings” link in the page footer.
- Browser settings — You can delete and block cookies in Your browser (Chrome, Firefox, Safari, Edge, etc.).
- Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout
- Meta ad settings: https://www.facebook.com/settings?tab=ads
- EU ad choices: https://www.youronlinechoices.eu/
Please note: if You disable strictly necessary cookies, certain Doctile features (e.g., login, document upload) may not work properly.
9. Transfer of data to third parties
Google Analytics, Microsoft Clarity and Meta Pixel collect data and may also process it outside the European Union, based on Standard Contractual Clauses (SCCs) and additional technical safeguards. We do not use this data to individually identify users.
10. Changes to the Policy
This Cookie Policy may be updated if the use of cookies or legal requirements change. We will announce material changes through the consent panel, where Your renewed consent will be requested.
11. Contact information
Questions about cookies: privacy@doctile.eu
SIA “Doctile”, reg. No. 40203744576, Sietnieku iela 3–1, Mārupe, LV-2167, Latvia
Effective from June 5, 2026. Version 1.0.
SIA “Doctile”, reg. No. 40203744576
Sietnieku iela 3–1, Mārupe, LV-2167, Latvia
info@doctile.eu